In this fast-paced, online, corporate world, it’s the relationships with people we often miss – REAL people. I’d rather speak to a real person on the other end of the telephone line, even if I have to hold for a few minutes, than a corporation’s telephone tree, or worse yet, a “talking” computer voice.
Have you ever felt more ridiculous than when talking to a computerized “help” line, the likes that utility and airline companies now use? How much more impersonal can you get?
When people learn I’m a veterinarian, I invariably hear, “Wow, you must love animals!”
My answer: “Yes, but I love the people part of my job just as much.”
Every animal we see comes with a person.
Working in a family-owned veterinary practice that has been in the neighborhood for more than 50 years, we’re privy to some amazing relationships that have developed between Atlantic Veterinary Hospital and our clients. We thrive on the people parts of our jobs and enjoy the relationships we develop as we work together to care for four-legged family members.
I like to get to know the people behind the pets.
When I’m putting in a late night finishing medical charts, working through my lunch time to answer the many calls that come into the practice every day, or missing dinner with my family to care for a sick pet, knowing that I’m working for people I care about makes it worthwhile. In fact, our veterinary oath includes a promise to protect human health.
It’s all about person-to-person-to pet relationships
And I promise you will never, ever talk to a computer when you call us. You’ll get a real person on the phone or answering your email, one who wants to help you or put you in contact with someone who can. Veterinary medicine is just as much about people as it is about animals. Thank you for being in relationship with us.